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|Staff Hours - An Overview|
|Staff Hours Overview|
Available appointment times are determined by the schedule of the Staff who offer the selected service.
A staff schedule has 2 components;
- 1) a regular weekly schedule, and
- 2) exceptions that override the regular weekly schedule for specific dates.
Staff hours are constrained by Business Hours. For example, if you close the business on certain dates all staff are unavailable on those dates. See Business Hours Overview for details.
When availability follows no regular weekly schedule, it is possible to omit the regular schedule and just define exceptions.
In both the Staff - Regular Hours view and the Staff - Exception Hours view it is important to understand that the highlighted blocks ALWAYS represent time when the staff is available. By default the Exceptions Hours view shows the same hours as the Regular Hours view. When you remove highlighted blocks you are taking time off the regular schedule. When you add highlighted blocks you are adding overtime to the regular schedule.
See Staff Hours - Regular Hours Set Up and Staff Hours - Exception Hours Set up for details.
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